SMS Terms and Conditions

Last updated: April 22, 2024

Please read these terms and conditions carefully before using Our Service.

SMS Texting Terms and Conditions - ALCAR Inc.

1. Introduction:
We provide outreach services on behalf of Federally Qualified Health Centers (FQHCs) to assist individuals with Medicare and/or Medicaid enrollment. By subscribing to our SMS services, you agree to these Terms and Conditions.

2. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3. Types of SMS Communications:
If you have consented to receive text messages from ALCAR, Inc., you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

4. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your appointments, billing, follow-ups, etc.

5. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

6. Opt-In Method:
You may opt-in to receive SMS messages from ALCAR Inc. in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

7. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

8. Help:

If you have any questions about these Terms and Conditions, or if you need assistance with our SMS services, please contact us at compliance@alcarinc.com.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary

8. Limitations of Liability:
ALCAR Inc. will not be liable for any delays or failures in your receipt of any SMS messages, as delivery is subject to effective transmission from your network operator.

9. Changes to Terms and Conditions:
ALCAR Inc. reserves the right to modify or terminate our SMS services or amend these Terms and Conditions at any time without prior notice. Your continued use of our SMS services after changes are made will constitute your acceptance of such changes.

By subscribing to our SMS services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.